Frequently Asked Questions
Find answers to frequently asked questions about Virtual Cemetery.
Sign-up and account
Creating an account is quick and free. Go to the **Sign Up** page and enter your email address in the form. Once you submit it, you’ll receive a confirmation email.
Important: To complete your registration, open the email and click the confirmation link. Your account won’t be activated until you do.
After confirming your email, you can sign in to your personal space and use the site’s features.
A welcome gift: Every new member gets 30 days of free Premium access to explore the site’s features without ads on memorial pages.
Enter your username or email address and your password. Once you submit the form, you’ll be signed in and can access your memorial pages, flowers, photos, favourites, and the other features available to you.
If you have trouble signing in, check that your username or email address and password are correct.
If you’ve forgotten your password, don’t worry—you can request a new one. On the sign-in page, click Forgot your password? and enter the email address linked to your account.
A new password will be sent to you by email. Use it to sign in, then change it from your personal space to choose a password you prefer.
Subscription and Premium Features
Premium membership on Cimetière Virtuel is available at the following rates:
- 1 month: €5
- 12 months: €60
You can pay by PayPal or by credit or debit card, even if you don’t have a PayPal account.
Payment by cheque or bank transfer is also available. To arrange either option, contact me by email or private message.
🎁 Get one extra month free!
When you pay by cheque or bank transfer for a 6- or 12-month subscription, you’ll receive one extra month of Premium for free.
Every new member also receives 30 days of Premium free when they sign up.
Why subscribe to a Premium membership and what does it allow you to do?
The Premium subscription helps support the operation of Virtual Cemetery and allows you to enjoy all the website's features without limitations.
It notably allows you to:
Place flowers on memorial pages without limitations.
Add photos and media.
Customize memorial pages.
Use favorites and messaging features.
Enjoy ad-free memorial pages (no Google ads).
Every new registration includes a 30-day free Premium trial.